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Customer reviews of Norris Bros Garage Limited
At Norris Bros Garage Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Norris Bros Garage Limited
Based on 76 customer reviews
Excellent customer service
By Dirk P on 01 July 2018 | Purchase not verified
We had excellent customer service from start to finish. Nothing was too much trouble. Very friendly and polite staff. Everything went smoothly. A clear recommendation!
First class service
By Robert N on 09 May 2018 | Purchase not verified
My 2013 Fiat-based motorhome (Ducato X250 was displaying ‘ABS unavailable’ and ‘EBD Failure’ messages on the instrument cluster. I was advised to take my motorhome to Norris Bros because they had a workshop able to take coachbuilt motorhomes with the facility to diagnose Fiat-specific OBD codes and rectify the relevant faults. (I add that I have been driving past Norris about 30-40 times a year and never noticed that they offer motorhome servicing and repair!) They promptly reported that ABS pump failure was to blame. They removed the pump for me to take it to ECU Testing where I had the it rebuilt: Norris refitted it on return, subsequently reporting that the messages were no longer displayed and the all the error codes were cleared. At all times Norris' staff were helpful, professional and friendly - I heartily recommend this company, especially to motorhome owners.
By Paul T on 14 March 2018 | Purchase not verified
The alternator on my Astra Van stopped working on our way home from Crufts on Monday in terrible weather. I am a member of the RAC and they offered to get us home or find an approved garage who could repair immediately. We were taken to Norris Bros in Tamworth. A new alternator was fitted while we were having lunch in a local cafe. A good job was done at a very reasonable price and we were able to get on our way home. Thank you for your very efficient service.
By Mike O on 10 November 2017 | Purchase not verified
Suffering a clutch meltdown on my 7.3m motorhome near Newcastle on Friday afternoon, Norris Bros received it at TAMWORTH at minimal notice on a very large flat bed trailer lunch time on Saturday. All that was required from me was a few details and the rest was reassuringly left with Norris Bros. A call on Monday confirmed the problem, the budget price and the likely completion date. A daily call on progress kept me on top of events. Discussion took place on opportune additional work and price and agreement concluded before any work started. The original diagnosis, price and completion all proved accurate. What more could you ask for?
First class allways
By Reginald M on 06 September 2017 | Purchase not verified
Top class work very reasonable quote all work carried out to the highest spec all the staff friendly and help full .
By Adam H on 15 January 2017 | Purchase not verified
Still currently in the process of buying a car from here but what a fantastic friendly welcoming company who go the extra mile Paul is lovely chap who can't do enough to help it's the first time I've used the company but will do so again when I change cars