Customer reviews of Norris Bros Garage Limited

By Stella S on 13 February 2019 | Verified purchase

I feel very lucky to have found my 'new' second hand car at Norris Brothers. As a single woman, with no mechanical knowledge and having almost bought a clocked car from a bad dealer, it was wonderful to feel so secure over my purchase. The fabulous Lofty is a superstar, giving information on the car with no pressure at all. Showing me that the information given was correct and arranging for a MOT and service to be done as part of the deal. With six months warranty and his genuine concern that everything was okay I felt confident I had made the right choice. I would HIGHLY recommend Norris Brothers. Very happy with my car!!

Reply from Norris Bros Garage Limited on 14/02/19

Hi Stella great to read your review Lofty is very proud to be part of a our small family business trading for 60 years and hopefully providing excellent service happy motoring paul

By Julie K on 12 February 2019 | Verified purchase

They was very helpfull and understanding they showed all around the car , they also explained and told how much other was.

Reply from Norris Bros Garage Limited on 13/02/19

Hi Julie hope you enjoy the extra space for your camping trips thank you for coming in to Norris bros

By IAN P on 06 January 2019 | Verified purchase

Great experience with a very helpful family owned local car dealer. The car was well prepared and any issues that I had were very quickly and fairly dealt with. I would thoroughly recommend Norris Bros Garage.

Reply from Norris Bros Garage Limited on 06/01/19

Hi Ian great to here from you hope your Audi is going well still thank you Paul

By Heidi C on 05 January 2019 | Verified purchase

Bought my first car last week. Amazing service from the moment we entered the showroom. Lofty sold us the car and he was more than happy to answer any questions we had. Will be going back with the car for its annual service and future mots

Reply from Norris Bros Garage Limited on 05/01/19

Hello Heidi great to hear from you it was a pleasure to see you and we hope you enjoy your new car thank you happy new year

By Janice S on 16 November 2018 | Verified purchase

Very happy with the service myself and my wife received,no pressures to buy made the experience enjoyable,plus the wife was happy with her new car.

Reply from Norris Bros Garage Limited on 17/11/18

Hi both great to hear that you are completely satisfied with your new car have a great xmas Paul

By N H on 22 September 2018 | Verified purchase

Professional friendly garage, good knowledge and not pushy exactly what you want from a car dealer.

Reply from Norris Bros Garage Limited on 24/09/18

hi thank you for your response hope you enjoy your new car Paul

By ANDY F on 26 May 2018 | Verified purchase

A traditional trustworthy business demonstrating great values and an honest approach. I don’t think I’ve ever purchased a vehicle with such a sense of comfort. Lofty (sales guy) has been the consummate professional, he explained everything clearly and went through the vehicle and the paperwork thoroughly, he even run a highlighter pen across the phone number for warranty calls, it may not sound like much, but for me those little actions really demonstrate sincere customer care and attention to detail. Highly recommend these guys 👍

Reply from Norris Bros Garage Limited on 02/07/18

Hi it was a pleasure to meet you glad to know all ok

By George S on 18 May 2018 | Verified purchase

Excellent customer service very professional and friendly staff.

Reply from Norris Bros Garage Limited on 19/05/18

Hello hope you are enjoying the "wind" in the sun shine thank you

By KATIE M on 16 May 2018 | Verified purchase

5 star experience at Norris Bros. Very friendly garage. Quick turn around to collect the car and drove away feeling confident in my purchase. Thanks

Reply from Norris Bros Garage Limited on 17/05/18

hi michelle hope you and the kids are enjoying the new ride

By Michelle W on 08 May 2018 | Verified purchase

Very helpful and polite from start to finish, I would highly reccomend this garage... totally in love with my new car and it drives like a dream

Reply from Norris Bros Garage Limited on 09/05/18

Thank you Michelle hope the family enjoy the new car