Customer reviews of Norris Bros Garage Limited

By alesha B on 03 April 2019 | Verified purchase

Excellent customer service, the car was sold in very good condition, clean and serviced... would definitely recommend this Trader. Very happy with purchase thank you 5*

Reply from Norris Bros Garage Limited on 04/04/19

Great to hear that you are pleased with your new auto thank you Paul

By john P on 26 March 2019 | Verified purchase

Relaxed purchase. Was free to wonder and ask questions

Reply from Norris Bros Garage Limited on 27/03/19

Hi John great to know you are happy with your new car, we are always available to help with all your future motoring services and mot thank you Paul

By nathan C on 25 March 2019 | Verified purchase

Cannot fault the staff or service we received when choosing and buying our new car. A wonderful and welcoming family run business. We will definitely be using Norris Bros Garage for the service and upkeep of our car from now on.

Reply from Norris Bros Garage Limited on 26/03/19

Great to hear you are very happy with your new car , we are always working to satisfy our customers now and in the future thank you

By Stella S on 13 February 2019 | Verified purchase

I feel very lucky to have found my 'new' second hand car at Norris Brothers. As a single woman, with no mechanical knowledge and having almost bought a clocked car from a bad dealer, it was wonderful to feel so secure over my purchase. The fabulous Lofty is a superstar, giving information on the car with no pressure at all. Showing me that the information given was correct and arranging for a MOT and service to be done as part of the deal. With six months warranty and his genuine concern that everything was okay I felt confident I had made the right choice. I would HIGHLY recommend Norris Brothers. Very happy with my car!!

Reply from Norris Bros Garage Limited on 14/02/19

Hi Stella great to read your review Lofty is very proud to be part of a our small family business trading for 60 years and hopefully providing excellent service happy motoring paul

By Julie K on 12 February 2019 | Verified purchase

They was very helpfull and understanding they showed all around the car , they also explained and told how much other was.

Reply from Norris Bros Garage Limited on 13/02/19

Hi Julie hope you enjoy the extra space for your camping trips thank you for coming in to Norris bros

By IAN P on 06 January 2019 | Verified purchase

Great experience with a very helpful family owned local car dealer. The car was well prepared and any issues that I had were very quickly and fairly dealt with. I would thoroughly recommend Norris Bros Garage.

Reply from Norris Bros Garage Limited on 06/01/19

Hi Ian great to here from you hope your Audi is going well still thank you Paul

By Heidi C on 05 January 2019 | Verified purchase

Bought my first car last week. Amazing service from the moment we entered the showroom. Lofty sold us the car and he was more than happy to answer any questions we had. Will be going back with the car for its annual service and future mots

Reply from Norris Bros Garage Limited on 05/01/19

Hello Heidi great to hear from you it was a pleasure to see you and we hope you enjoy your new car thank you happy new year

By Janice S on 16 November 2018 | Verified purchase

Very happy with the service myself and my wife received,no pressures to buy made the experience enjoyable,plus the wife was happy with her new car.

Reply from Norris Bros Garage Limited on 17/11/18

Hi both great to hear that you are completely satisfied with your new car have a great xmas Paul

By N H on 22 September 2018 | Verified purchase

Professional friendly garage, good knowledge and not pushy exactly what you want from a car dealer.

Reply from Norris Bros Garage Limited on 24/09/18

hi thank you for your response hope you enjoy your new car Paul

By ANDY F on 26 May 2018 | Verified purchase

A traditional trustworthy business demonstrating great values and an honest approach. I don’t think I’ve ever purchased a vehicle with such a sense of comfort. Lofty (sales guy) has been the consummate professional, he explained everything clearly and went through the vehicle and the paperwork thoroughly, he even run a highlighter pen across the phone number for warranty calls, it may not sound like much, but for me those little actions really demonstrate sincere customer care and attention to detail. Highly recommend these guys 👍

Reply from Norris Bros Garage Limited on 02/07/18

Hi it was a pleasure to meet you glad to know all ok